HUMAN RESOURCES OF HKU

Professional Personal Counselling and Consultation (PPCC) service is one of the key services provided under EAP. PPCC is designed to help colleagues to resolve problems/difficulties arising from personal, family or work areas that may adversely affect their personal as well as professional lives.

Colleagues can simply call the 24-hour hotline for counselling and consultation whenever and wherever they need to over issues concerning:

• psychological consultation: stress management, interpersonal relationship, insomnia; anxiety, psychological health

• work consultation: job adjustment, career development, relationship with colleagues, pre-retirement, etc.

• family consultation: pre-marital and marital counselling, parenting, family relationship

• work/life balance: housekeeping, child care and development, youth education, elderly care, physical health and mental health, finance, community resources and referral services.

Managers/supervisors may also refer staff to PPCC or consult PPCC professionals for advice or guidance on how they can help their colleagues to deal with work-related issues.

PPCC professionals are qualified and experienced counsellors, social workers and clinical psychologists. All information will be kept in strict confidence.

「個人諮詢及輔導服務」(PPCC) 是僱員支援計劃其中一個主要服務。PPCC是為幫助同事解決於個人、家庭或工作方面遇到的疑難而設的。

僱員可以隨時隨地根據需要致電PPCC的24小時服務熱線電話。"專業個人諮詢及輔導"可協助員工處理下列問題：

• 心理諮詢: 壓力、人際關係、失眠、焦慮、心理健康

• 工作諮詢: 工作適應、職業發展、工作間的人際關係、退休前的準備

• 家庭諮詢: 婚前及婚姻輔導、親子溝通、子女教導疑難、家人相處

• 生活資訊: 家務、幼兒照顧、子女成長發展、青少年教育、長者照顧、 身心健康、財務、社區資源轉介。

經理或主管在協助下屬處理和工作相關的時候，既可以透過這條熱線聯絡我們的專業顧問，獲得專業建議或諮詢，也可以鼓勵下屬使用這條熱線與我們的顧問直接聯絡。

PPCC 由一班資深輔導員、社會工作者和臨床心理學家專責提供。一切資料絕對保密。